Frequently Ask Questions

Yes. We offer a 14-day free trial, with no credit card required. You get full access to the platform so you can see real results before committing.

You don’t need to respond manually. BravoClient’s AI analyzes and answers reviews automatically, while allowing you to review, edit, or disable responses at any time. You stay in control, without daily effort.

Yes. Whether you manage one location or multiple locations, BravoClient centralizes everything in a single dashboard and handles reviews across all locations seamlessly.

BravoClient lets you create customizable review widgets (carousels, badges, grids). Simply copy the generated HTML code and paste it into your website—no technical skills required.

In the “Social” section, connect your Facebook and Instagram accounts, customize your brand colors and captions, and publish reviews in just a few clicks.

From the “Get Reviews” section, generate a review link or QR code and share it via SMS, email, WhatsApp, or print it for in-store use. Collecting reviews becomes simple and fast.

Go to “Integrations” and connect your Google Business Profile in one click. The process is secure, guided, and requires no manual setup.

In the “Integrations” section, select Facebook and follow the guided steps to connect your Facebook Business Page. The setup takes less than 2 minutes, and you remain fully in control of your data.

Yes, depending on how the review is submitted.When a customer leaves a review using your BravoClient QR code or review link, BravoClient applies your negative review filtering settings.
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If the review is below your chosen threshold (for example, under 3 stars), the customer can still submit their feedback, but the review is kept private inside BravoClient. This allows you to identify the issue and respond internally before anything becomes public.

However, if a customer leaves a review directly on Google, the review is published immediately on Google and cannot be filtered. In this case, BravoClient helps you generate an optimized, professional response to protect your online reputation.

This is normal. If the latest reviews are less than 24 hours old, they are still being synchronized and will appear shortly. If the review count does not update after 24 hours, please contact us via the WhatsApp chat bubble at the bottom right of the page and we will check it for you.